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Privacy Policy

Effective Date: January 16, 2025

Introduction

Welcome to Royal Garage Doors (“we,” “our,” or “us”). Protecting your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [royalgaragedoors.ca], use our services, or interact with our advertisements. By accessing or using our website, you consent to the practices described in this Privacy Policy.


1. Information We Collect

We collect information to provide and improve our services. This includes:

1.1 Information You Provide:

  • Personal information such as name, email address, and phone number when you fill out forms, contact us, or subscribe to our newsletters.

1.2 Automatic Information Collection:

  • Information collected through cookies, web beacons, and tracking technologies, such as your IP address, browser type, device information, and browsing activity on our website.

1.3 Third-Party Tools:

  • Information collected via tools such as:

    • Google Ads: Data related to your interaction with our ads.

    • Facebook and Instagram Ads: Insights and engagement statistics from advertisements displayed on these platforms.

    • Hotjar: Behavioral data such as clicks, scrolling, and session recordings to understand website usage.


2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our website and services.

  • Personalize your experience, including tailored advertisements.

  • Analyze website performance and user behavior.

  • Communicate with you, including responding to inquiries and sending updates.

  • Comply with legal requirements and enforce our terms of service.


3. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and gather analytics. Cookies are small files stored on your device. These include:

  • Essential Cookies: Necessary for website functionality.

  • Performance and Analytics Cookies: Collect data about website usage.

  • Advertising Cookies: Deliver personalized advertisements through services like Google Ads, Facebook Ads, and Instagram Ads.

You can manage your cookie preferences through your browser settings. Note that disabling cookies may affect your user experience.


4. Third-Party Services

We collaborate with third-party services to provide advertising, analytics, and functionality. These third parties may collect information directly from you or through cookies and tracking technologies:

  • Google Ads: For targeted and retargeted advertising campaigns.

  • Facebook and Instagram Ads: To display customized advertisements.

  • Hotjar: To analyze website interaction and improve user experience.

These third parties operate independently, and their data handling practices are governed by their own privacy policies. We encourage you to review their privacy policies:


5. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Service providers who assist in website functionality, analytics, and advertising.

  • Legal authorities if required to comply with laws or protect rights.

  • Advertising partners for targeted marketing purposes.


6. Data Security

We implement appropriate technical and organizational measures to safeguard your personal information. Despite these measures, no method of transmission over the internet is 100% secure. We encourage you to take precautions to protect your data.


7. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access, update, or delete your personal information.

  • Opt out of targeted advertising and data collection.

  • Withdraw consent for data processing where applicable.

To exercise these rights, contact us at contact@royalgaragedoors.ca.


8. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review this page regularly to stay informed about our practices.


9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Thank you for trusting us with your information. Your privacy is our priority.